I have four words that I live by, work by and do business by.
In my view, you can’t go wrong with these words.
In business, consistency brings trust. Your customers and clients will value you more if you are consistent with what you do and how you do it. They will return because they know what to expect, especially if you’re consistently following through. If you’re consistently doing wrong by your customer though, you can expect them to give up on you! But be consistent in a positive way and you will be rewarded.
In business, persistence will bring you a greater sense of achievement. You can’t expect success overnight, or even within the first few months, or sometimes even years. But if you’re persistent, don’t give up with hurdles that come your way, then you can expect to succeed. You customers might not buy from you or commit to you in the first try, or even the second, but if they know that you’re there, then when the time is right they will come to you.
In business, you need to commit. No matter how scary it can be at times, you need to put your everything into your business. That doesn’t mean you need to work extra hard or extra long hours, but you do need to show up regularly and commit to your business and your customers. Business isn’t something that you can do one week and leave the next.
In business, you need to always improve. Improve on your offerings. Improve on your product. Improve on your service. Improve on the way that you do things. You will enjoy your business more and your customers will value you more too.
And combine all four words together and you will be unstoppable!
These words are a permanent fixture on the whiteboard of my office. They guide me. The remind me that if I stick by these words, that I will be rewarded and I will see success.